Yes, we repair pieces made by Rye Deyer.
Repairs are currently open
Contact us about repairs only during open repair windows. We will open up repair windows for a period of time, a few times a year. During repair windows, we will be accepting joint repairs. All other repairs will be assessed on a case-by-case basis.
Don’t want to wait? Patreon subscribers get the perk of sending in repairs any time.
Become a Patron here.
How It Works
The day a repair window opens, send us an email at sales@mhpercolations.com. Please include photos of the tube and break in the email so we can give an accurate assessment.
We will assess the break and give a price quote for the repair. With the quote, we’ll include our disclaimers and a PO Box address to send your glass to. It’s important to read the disclaimers thoroughly for more detailed info about our repairs process.
Once you receive a quote and have read the disclaimer, send your piece in during the repair window. It must be sent before the window closes.
Once the window closes, repairs will remain closed until the next repair window is announced.
Note: Please do not attempt to put any glue, tapes, or adhesives on the glass if you plan on sending it to us. We recommend not using it, no matter the break, to not risk further damage.
Don’t want to wait?
Patreon subscribers get the perk of sending in repairs outside of these windows. Become a Patron here.
Estimated Repair Costs
Joint repairs on tubes typically cost $125 PLUS return shipping
Joint repairs on ACs typically cost $175 PLUS return shipping
All other repairs will be quoted based on the assessment. Costs will vary based on labor, risk, materials, etc.
We do not ask for payment until the repair is finished.